WhatsApp has announced the development of a new AI-powered feature designed to help businesses manage customer interactions ...

From cost savings to higher customer satisfaction, the WhatsApp Business API ... With the right tools, you can provide the kind of service that meets your customers where they are, when they ...

This was announced recently by Meta, the parent company of WhatsApp ... other message types, service conversations are user-initiated and allow businesses to respond to customer queries throughout ...

In this crowded digital ecosystem, conversational AI delivered via platforms like WhatsApp is emerging as the preferred channel for customer service, dramatically changing how businesses interact ...