"What was supposed to be a night of music and joy turned into a deeply personal mistake playing out on a very public stage," reads the statement posted on X.

During the band’s Boston concert on Wednesday, July 16, a “Kiss Cam” highlighted a pair of concertgoers canoodling in the crowd.

"The Board of Directors has initiated a formal investigation into this matter and we will have additional details to share very shortly," the company said in a post on X.