Whether managing a small help desk or a global contact center, understanding ACD is essential for optimizing customer and service excellence. Automatic Call Distribution (ACD) is the backbone of ...

SEATTLE--(BUSINESS WIRE)--ACD Systems International Inc. today announced the availability of Canvas 14.1 and Canvas 14.1 +GIS technical illustration software products for easy yet powerful creation, ...

Almost exactly a year since the previous edition, ACD systems has announced two new upgrades: ACDSee Pro 6 and ACDSee 15. Both pieces of software are immediately available for purchase, and feature a ...

ACD vs IVR: Which One Will Save You More Customers? Your email has been sent Struggling to choose between ACD vs IVR? Learn which one's best if you have to choose and when you should use both. ACD ...

Victoria, British Columbia – Digital imaging software maker ACD Systems announced today the release of the newest version of its flagship program ACDSee 6.0 ACDSee is an omnibus image management ...

SEATTLE, WA and VICTORIA, BC--(Marketwired - Nov 25, 2014) - ACD Systems today released a powerful version of its popular Canvas illustration product that supports 64-bit technology and is tuned for ...

Victoria, British Columbia — ACD Systems updated its flagship digital imaging software this week with the release of ACDSee 7. The new version adds a Device Synchronization function that lets users ...

VICTORIA, B.C., Sept. 18 - Imaging software developer ACD Systems International Inc. has released ACDSee Mobile for Windows CE. ACDSee enables Pocket PC users to browse, manage, edit and share digital ...

SEATTLE, WA and VICTORIA, BC--(Marketwired - Nov 20, 2014) - ACD Systems today introduced the ACDSee iPhone app designed to help users capture and perfect photos all from their iPhone. The ACDSee ...

ACD Systems has released version 1.6 of their digital imaging software, ACDSee. The new version gains OS X compatibility and several other enhancements. The new update is available as a free download ...