Amazon unveiled new smart glasses at its Milpitas Delivery Hub that help drivers identify packages and detect hazards, improving delivery efficiency and safety. Executives also introduced AI systems, ...

Internal documents and employee accounts suggest a massive displacement of human roles by automated workflows and offshore contractors.

Amazon.com Inc. is considering equipping its contract delivery drivers with augmented reality glasses that would help them find the right spot to drop a package. The world’s largest online retailer on ...

Imagine a delivery associate navigating a bustling city street, arms full of packages, while juggling a handheld device for directions and customer details. It’s a scene ripe for inefficiency and ...