Setting up a new billing system for Seattle City Light and Seattle Public Utilities customers took longer and cost more than originally estimated because of unrealistic scheduling and other factors, ...

OVERLAND PARK, Kan.--(BUSINESS WIRE)--Black & Veatch’s Management Consulting business announced today that two client projects in Maryland and Canada were awarded coveted 2020 CS Week recognition, ...

After three years of work and $18 million spent, Philadelphia still has not deployed a water billing system for its half-million customers and is now working with Oracle Corp. — the major vendor ...

SEATTLE - A new utility billing system is millions over budget and months behind schedule. Some city council members showed frustration Monday, saying that no one ever made the problems clear to them ...

Any business interested in growth needs to automate. In today's connected world, digital workflows and machine learning are streamlining business and transactional processes, making them more ...

RALEIGH, N.C. (AP) — The North Carolina state department that operates Medicaid and other health programs has created a new position to manage and modernize aging computer networks five months before ...

LAUREL, Md. — Imagine getting a water bill for thousands of dollars. Then, imagine trying to get someone from the water company on the line for some answers, only to be on hold for hours. That’s what ...