Good news for CRM vendors: CRM software investment, adoption, and product revenues are all set to rise, according to a recent report from independent market analysis firm Datamonitor. Though ...

After suffering a series of fiscal missteps the CRM software license market has gotten its act together, at least enough to experience some growth. Gartner's "Market Share: CRM Software, Worldwide, ...

A: CRM ROI traditionally measures license costs against projected revenue lift, but this ignores the biggest factor: human ...

When Microsoft recently began shipping its Dynamics CRM 3.0 update, it tweaked the software’s licensing structure to encourage more partners to offer the system as a hosted subscription service. But ...

We have a server + Dynamics system that will soon go unused. What's the word on reselling the CRM license (and/or server package)? It cost a good deal of money, so re-couping some of the cost would be ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

When Microsoft Corp. began shipping its new Dynamics CRM 3.0 update last week, it also tweaked the software’s licensing structure to encourage more partners to offer the CRM (customer relationship ...