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Capitec customers could now get faster help with new AI system
Capitec has launched a new AI-powered tool that helps agents understand customer issues faster when clients contact support.
Capitec has introduced a new artificial intelligence system, called Pulse, aimed at improving response times and reducing ...
Capitec will give its MVNO customers free monthly data for linking their Capitec Connect number to their bank account.
Capitec’s MVNO has been a significant success. It operates on Cell C’s network and sells prepaid data, voice, and SMS bundles ...
Capitec's new AI-powered Pulse tool cuts call centre handling times by up to 18% by prepping agents in advance.
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