Capitec has launched an AI feature it says is a world-first, designed to speed up customer support by notifying agents about the potential problem a user has before they pick up a call.
The South African on MSN
Capitec customers could now get faster help with new AI system
Capitec has launched a new AI-powered tool that helps agents understand customer issues faster when clients contact support.
ID applications are the first use case, but passports and other types of documents are in the pipeline, according to Capitec ...
The number of bank branches where South Africans can get their Smart IDs has grown massively following rollouts by Capitec and Standard Bank.
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