Car shoppers love to obsess over the sticker on the window, but the real action happens on a number you never see printed in big bold type: the invoice price. If you want to stop guessing whether you ...

It is high time to address the elephant in the room. Invoices don’t kill auto repair shops. Bad invoicing processes do. Delayed bills. Confusing line items. Customers are questioning charges at the ...

Michael Roehricht needs a repair invoice from Enterprise to file a claim with his car insurance company. Why won't the company send him the paperwork? Q: I need your help with an insurance claim. I ...

I need your help with an insurance claim. I recently damaged a car I had rented through Enterprise while I was in Germany. In a nutshell, my car insurance company has been requesting a repair invoice ...

It can be a moment of dread when you receive your car service invoice, and for many first-time car owners it often is when that time comes around. Paying a closer look at your car service invoice may ...

Dewald Ranft, chairman of the Motor Industry Workshop Association (MIWA), a proud association of the Retail Motor Industry Organisation (RMI), says these days with so many people struggling ...