SUNNYVALE, CA--(Marketwired - Jun 26, 2017) - eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced eGain Solve™ for Cisco, a cloud-based solution ...
A Bethesda software company that develops contact center desktops and wallboards has updated an iOS and Android app that works with the Cisco Finesse agent and supervisor desktop. The new Mobile Agent ...
"Bring TelePresence to the masses." That's the personal mission of Cisco's still relatively new general manager of Collaboration Technology and senior vice president, Rowan Trollope. "The vision and ...
TORONTO, ONTARIO--(Marketwired - Mar 3, 2015) - Upstream Works, the leading provider of omnichannel insight and automation solutions for contact centers, announced Upstream Works for Finesse Voice.
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