NHS staff in Scotland will be trained on using compassionate communication after a study found patient safety could be improved by having someone listen to their experiences after adverse events. The ...

NHS Shared Business Services (NHS SBS) has launched a £250m communications framework focused on patient and citizen communications. The framework includes suppliers with a range of services from ...

A majority of individuals who are deaf or have hearing loss face significant communication barriers when accessing care through the National Health Service (NHS), with nearly two-thirds of patients ...

Birmingham, UK – 31st March 2026 – Word360, has announced the launch of Wondaa, a healthcare-focused AI interpreter App developed to support communication between clinicians and patients who do not ...

System-wide change is here; from the consolidation of national bodies to the rise of integrated care systems (ICSs), and the roll-out of neighbourhood health centres, the new NHS 10-year plan signals ...

The lives of deaf patients are being put at risk due to communication barriers in the NHS, charities have warned. Deaf people often misunderstand treatment plans and rely on family members to ...