Software that keeps track of people and related activities. It is similar to a personal information manager (PIM), but is specialized for sales and service reps who make repetitive contact with ...

I’ve said it before, and I’ll say it again: your smartphone’s contacts app isn’t the best contact manager around. A wide variety of third-party apps is available, making it easier than ever to keep ...

Most people who work in a field that depends on relationships — salespeople, recruiters, and consultants, for example — do. People in those professions are starting to use social network software, but ...

In a move it says will help small businesses tap the power of customer data with the sophistication that large enterprises enjoy, Microsoft today announced it is offering Microsoft Outlook 2007 with ...

REDMOND, Wash. — Feb. 6, 2008 — Every small business needs a way to share and track its customers and prospects, but finding the right software tools can be confounding. Therefore, in response to ...

It can be easy to forget that, at its heart, your phone is a phone—a device meant for connecting you to your contacts. And while it comes with its own contact manager, that isn’t always the best ...