Here are a few that you should incorporate into everyday conversation. Polite words can sometimes be confusing. I’ll never forget one Sunday morning years ago when I was sitting in church with ...

If “call me” comes with a GIF or an emoji, it could mean the conversation isn’t serious. Used with a period, some may interpret it as a sign of trouble. No punctuation could indicate there ...

Psychology has some answers for us, though. Research has unlocked a few words that, when used, can have a big influence on people. More from Strategy We all want what we want, but it's always ...

Utterances like um, wow and mm-hmm used to be dismissed as irrelevant linguistic detritus. But some linguists now think they play an essential role in regulating conversations, and may be the hardest ...