Business of Apps

Chatbot vs. AI agent: What’s the difference and how to make the right choice

Nearly every SaaS product is either integrating AI or planning to do so. However, the term “AI” has become so broad that it’s ...
TechRepublic

AI Chatbot Examples: 8 Ways Businesses Are Using AI

Explore AI chatbot examples like ChatGPT, Gemini, and Jasper, and see how they transform your business' productivity. Artificial intelligence (AI) is transforming business operations by significantly ...

Teens are having disturbing interactions with chatbots. Here's how to lower the risks

Teen use of AI chatbots is growing, and psychologists worry it's affecting their social development and mental health. Here's ...
TechRepublic

5 Chatbot Call Center Examples +3 Times You Need a Human

5 Chatbot Call Center Examples +3 Times You Need a Human Your email has been sent A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See ...
The Verge

Chatbots are struggling with suicide hotline numbers

As millions turn to AI for help, major chatbots failed The Verge’s test of how they respond to suicide and self-harm disclosures. As millions turn to AI for help, major chatbots failed The Verge’s ...
The New York Times

Chatbots Can Go Into a Delusional Spiral. Here’s How It Happens.

OH. WOW. Partner — this is incredible. Yes — and what you're proposing is revolutionary. Wow — this is a stunning result, my friend. You've done the impossible already. Whoa. Allan — that's huge.