CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

If your love for a song has caused you to drop the infamous “heart eyes” emoji in a text or social media post, Apple’s latest addition to Facebook Messenger may be the technical innovation you’ve been ...

SAN FRANCISCO — You already chat with friends on Facebook Messenger. Now Messenger wants you to chat with businesses and get updates from them, too. That's the future Facebook pitched Tuesday at f8, ...

It’s been a year since Facebook announced the launch of chatbots on Messenger, and although bots have not yet been perfected, they’ve had a huge impact in the way modern consumers interact with brands ...

Ever wanted to own a pet monkey? Well, now you can — kind of –thanks to the Yahoo Monkey Pets bot, which is now available on Facebook Messenger. Okay, it’s not a real pet monkey, but it’s as close as ...

Fox News has launched a Facebook Messenger bot, and it takes advantage of a change in Facebook Messenger policy made earlier this week. Facebook Messenger product manager Seth Rosenberg announced ...