A National Audit Office (NAO) report, looking at HM Revenue and Customs’ customer service, has found that the move to digital services has failed to ease pressure on traditional services, such as ...

Computer Weekly\'s editor gives a personal perspective on the biggest issues in technology and IT strategy. It’s a situation that arose from a predictable and – according to HMRC – well planned and ...

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HMRC users have reported widespread issues accessing their online accounts this morning amid Amazon Web Services' (AWS) major outage. UK households are reporting being unable to log in or view their ...