It comes as no surprise that printer ink is expensive. Printer manufacturers operate on the classic razor-and-blade business model: sell printers at low prices to lock customers into purchasing ...

WTF?! It's been seven years since HP first became embroiled in controversy for pushing out a firmware update to its printers that disabled third-party ink cartridges. Since then, it has faced lawsuits ...

Update (9:30 PM, 9/15/2017): According to an HP spokesperson, this feature has not been reactivated. The statement provided to ET reads: "Earlier this week a media outlet in Europe inaccurately ...

Last Thursday, HP CEO Enrique Lores addressed the company's controversial practice of bricking printers when users load them with third-party ink. Speaking to CNBC Television, he said, "We have seen ...

“There’s a perception that ink is one of the most expensive substances in the world,” says Thom Brown, marketing manager at HP. Well, yeah. One might get that feeling walking out of a store having ...

Last week’s column on home printing brought some good emails this week. Here’s one from Mac: Your current column on printers hit my last nerve. I would love to see you do an expanded column on the ...

There are few things as frustrating as running out of printer ink in the middle of a job. Buying new ink is about the last thing anyone wants to spend money on, but it’s also one of life’s apparent ...