Good diners tend to get better service. Not because servers play favorites, but because respect creates ease. And ease makes ...

It's actually a professional survival skill developed through years of reading countless customers.Research shows that ...

I strongly believe working in a restaurant should be a character-building requirement. When chatting with friends who are fellow servers, some joked that the top thing they wished customers would stop ...

Those of us who love to eat out have had many encounters with irritating servers. But those same waiters and waitresses may also find us diners annoying and exasperating. Can’t we all just get along?