When I recently sought to upgrade my mobile phone, my first stop was my provider’s website in search of a contact number. To my surprise, a virtual chatbot quickly established the nature of my visit ...

China’s draft rules on AI chatbots raise concerns over data privacy, user identification, and online speech controls.

Although colleges have tested different ways for chatbots to help students for years, new artificial-intelligence tools can allow chatbot use to go further, giving students more-personalized support ...

Glendale-headquartered California Credit Union has announced the launch of “Georgia,” a new virtual chatbot designed to deliver fast, intelligent and secure support to members 24/7. Named in honor of ...

In the rapidly evolving world of artificial intelligence, chatbot technology is at the forefront of creating intuitive and interactive experiences for users. Businesses across various industries are ...

The Limbic chatbot, which screens people seeking help for mental-health problems, led to a significant increase in referrals among minority communities in England. An AI chatbot helped increase the ...

While ChatGPT, Grok, and similar AI tools have gained incredible popularity in recent years, chatbots have been around for a long time — as far back as the 90s. Some of those chatbots have gone the ...

The proposal would require platforms to monitor suicide risk, protect minors, restrict harmful content, and trigger human ...

A woman who "married" her AI husband says she's open to dating other people in the real world. Rossana Ramos, a 36-year-old mother from New York, said she knows her AI chatbot partner is "fake." One ...