Large organizations can have thousands of employees at any given time. So, it might be impossible to keep track of each employee's performance individually—that's where key performance indicators ...

In the fast-paced world of business, measurement is everything. “We are all measured as a business,” says Shaun Castillo, President of Preferred Technologies (Pref-Tech). “Banks measure us. Investors ...

Forbes recently published its list of the top billionaires in the world. (Gee whiz, did not find my name on that list.) Fantasy sports leagues could not survive without statistics. How one evaluates ...

No industry in the world evolves as fast as the tech industry. Yet some tech teams track the same key performance indicators they have been following since the middle of the last decade. While some of ...

The business world regularly uses key performance indicators, or KPIs, to track the performance and project the future success of a business organization. No standard list of KPIs exists that the ...

In the past, IT operations teams worked on the principle of issue resolution. A business user would raise an issue in an IT Service Management system (ticketing system). It would be assigned to a team ...

“Data-Driven Thinking” is written by members of the media community and contains fresh ideas on the digital revolution in media. Today’s column is written by Michael Morris, co-founder of ...

More than ever, provider and payer organizations understand the value of analytics and data visualization, and have become adept at tracking and reporting a galaxy of metrics and key performance ...