The company monitors passenger feedback for risky driver behavior. Some accused of serious sexual assault had prior records ...

Q: I took an Uber home from Washington D.C. to Ashburn, Virginia, late one Saturday night. During the trip, my driver stopped at a gas station to use the restroom, but it was locked. He then started ...

“People can say they agree with it, but it's lame to throw rules up after the transaction is literally already in progress,” a Redditor wrote Getty An Uber customer found a lengthy list of passenger ...

Many gig workers rely on customers' tips to make a profit on apps like Uber. Uber CEO Dara Khosrowshahi has advice on when to leave a tip for your ride-hailing driver. Riders should leave a gratuity ...

CHICAGO -- Chicago police are investigating a woman's claim that she was raped by a driver she hired through Uber. The I-Team looked into those ride-sharing background checks, and Consumer ...

For drivers, there’s not much they can do if the bonuses were making an important difference on their bottom line. Uber faces backlash from drivers after reversing key incentives: 'My goal is for Uber ...

I waited in a thinning parking lot, grateful to live in a city with Uber and Lyft. I still had my wits about me, mostly, but ...

Fat chance she’ll be keeping that gig. An Uber driver is going viral after allegedly denying a passenger service for being too “fat” — and even threatening to pull a gun on them. The customer, Michael ...

The clip, posted to X on Oct. 20, has garnered more than 12 million views Getty An Uber customer is claiming a driver told him he was "too big" to ride in her car On Monday, Oct. 20, an X user posted ...

A Phoenix-based Uber driver shares stories from behind the wheel. Two jobs, two sons, and a husband was not enough. I was in a rut and feeling bleh. After running into a childhood friend one day, she ...

An Uber customer found a lengthy list of passenger rules in the backseat during a recent ride — and it has people divided. The rider shared a photo of the rules on Reddit on Jan. 9 and titled the post ...