Why is active management and relative value essential in the municipal market? Here are four reasons to consider. 1. We believe experienced financial advisors recognize the need for professional ...

Last week, I had the pleasure of sitting in one of the best meetings I've ever attended, with some of the smartest marketing and business development professionals I know (and I'm not just saying that ...

Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing personalized service, and dedicated moments. All of this is becoming possible ...

Human capital is the true value of any company. However good the product, without good people behind it to move that product and run that organization, its value can’t be sustained. Given the ...

The ups and downs of the last few years have been a lesson on the importance of contingency planning across all industries, particularly legal. Businesses have had to pivot and rethink staffing to ...

The difference in a proactive versus reactive human resource management strategy comes down to planning and forethought. As a small-business owner, a proactive strategy can help you anticipate ...

What’s the difference between reactive service and proactive service? In this piece, we're going to cover: The difference between proactive and reactive service. What internal tools and capabilities ...

Take the Telephone Doctor's one-minute quiz and find out. Read the scenario below and ask yourself, "Which sales type am I?" Either on the phone or in person, a customer says, "Tell you what .. I've ...

Forbes contributors publish independent expert analyses and insights. Dr. Cheryl Robinson covers areas of leadership, pivoting and careers. Imagine this: A critical project deadline is looming, your ...

Why is active management and relative value essential in the municipal market? Here are four reasons to consider. 1. We believe experienced financial advisors recognize the need for professional ...

Your colleagues are used to it, more or less – the sight of you rushing through the office door, phone to your ear, just moments away from opening file cabinet drawers and thumping file folders on ...