Are checkout lines slowing you down this holiday season? With some simple queueing theory stores could could make lines more efficient, saving themselves money, and ...

Queueing theory—a mathematical framework that’s typically used to study, understand, and manage wait times and lines—is usually applied to improve efficiency in settings such as grocery stores, ...

Ever since Google announced that access to its then-new email application Gmail would be invite-only at first, startup founders have been angling to reproduce that same kind of fervor for their own ...

Estimates indicate that Americans spend roughly 37 billion hours per year waiting in lines. And, the average consumer can spend up to two years waiting in lines! Recently, the TSA has made headlines ...

Queueing theory rules everything around you. This newest version of our highly accessible, 30-page introduction to queueing theory demystifies the subject without requiring pages full of equations.

“We can use some fancy math to predict how long the line will get,” Keely Croxton of Ohio State says, then apply it to related problems. In response to a listener request, “Marketplace” host Kai ...