New Delhi: The Reserve Bank of India (RBI) to improve customer service and strengthen consumer protection in the financial sector announced a two-month nationwide grievance redressal campaign starting ...

The RBI has issued strict new guidelines to curb harassment by loan recovery agents, including limits on call timings and a ...

RBI has stated that a compensation mechanism will be put in place for delayed updation/rectification of credit information by the credit institutions (CIs) and credit information companies (CICs).

The Reserve Bank of India has put more pressure on banks and NBFCs to keep recovery work clean and fair. In the new 2026 ...