Some people will argue for a refund even when it’s clearly their fault. What would you do if a customer demanded their money back for an item they destroyed through misuse? Would you give in to avoid ...

PHILADELPHIA (WPVI) -- As Americans filed their 2021 returns this week, millions are still waiting for refunds from previous years. Judy Seymour told the Action News Troubleshooters she and her ...

Millions of Amazon customers could soon receive cash refunds as part of a nationwide FTC settlement over Prime memberships.

Retention programs often assume persistence can overcome customer doubt. But that only works when you have fixed the ...

You can get a refund on Postmates delivery issues through the Postmates mobile app or Postmates website.

You can cancel orders on Grubhub through the app's Orders menu, but you'll need to contact Grubhub directly if you want a ...

[UPDATE] Sony has issued an official statement apologising to the affected parties, who have had their PlayStation Network accounts reactivated and their money refunded. "We would like to thank BBC ...

LAS VEGAS (KTNV) — Few things are more frustrating than feeling powerless when you know you're fighting for what's right, but getting all the wrong answers ...