Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

Hybrid and remote work has introduced novel difficulties for IT departments and workers, such as how to access resources or troubleshoot issues when employees are geographically dispersed. Fortunately ...

Remote work became the norm in 2020, and in 2021, it’s likely to continue for many. That can make accessing important work documents and software difficult. Fortunately, there’s a way around that ...

'ZDNET Recommends': What exactly does it mean? ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including ...

My company is looking to purchase some sort of remote support software to use for helping clients with technical issues.<BR><BR>Bomgar looks nice, but it sure is expensive. I know there are hosted ...

There is a lot of free software that allows you to help anyone using remote access. Even though professional, the software allows you to use it as long as you use it for personal usage. We have ...

BeyondTrust has released security updates to fix a high-severity flaw in its Remote Support (RS) and Privileged Remote Access (PRA) solutions that can let unauthenticated attackers gain remote code ...

LONDON--(BUSINESS WIRE)--Technavio analysts forecast the global clientless remote support software market to grow at a CAGR of over 15% during the forecast period, according to their latest report.

We list the best remote desktop software, to make it simple and easy to access a computer or IT network from another device. Using remote access software, despite what you might think, is actually ...