One of the internet's oldest instant messaging services, ICQ, is closing down. Credit: Costfoto/NurPhoto via Getty Images One of the oldest, still-running online platforms is finally closing its doors ...

The use of instant messaging in the U.S., for both work and play, is up 19% over last year, according to an Instant Messaging Trends survey released yesterday by America Online Inc., which makes AOL ...

If the most popular forms of communication were to battle, based on convenience, which would win? E-mail? AOL Instant Messenger? Or cell phones?I am putting my money on the most lackadaisical form of ...

Every day, a typical individual relies on multiple instant messaging apps. The practice of exchanging information through IM apps has seamlessly woven itself into the fabric of our daily lives. They ...

A recent report from Burton Group, "Instant Messaging: It's Not Just Idle Chatter," has highlighted the necessity of creating policies to govern the use of instant messaging (IM) within a company.

King County Councilmembers Reagan Dunn and Rod Dembowski introduced an ordinance Thursday to end the county’s practice of automatically deleting instant messaging sent between county employees. The ...

Many people were surprised to hear recently that ICQ -- the once-popular instant messaging (IM) client -- will shut down on June 26. I suspect more people were surprised to hear that ICQ (supposedly ...