What’s happened? Samsung is testing a new retail repair service that brings quick diagnostics in-store and routes more complex repairs through nearby service centers, as the brand looks to cut down ...

Best Buy's Geek Squad is ending its Samsung Authorized Service Provider (ASP) program, which allows retailers to repair Samsung phones with real parts, equipment, and training. This decision follows ...

This comes less than two weeks after iFixit called it quits with official Samsung repairs. Effective June 17, iFixit will no longer partner with Samsung on repair parts and guides, in part because it ...

Just yesterday, the repair site iFixit announced it’s ending its partnership with Samsung. The collaboration came to an end less than two years after the companies partnered for a device repair ...