While admitting that a software compatibility issue has resulted in instances of overbilling and underbilling, city and Texarkana Water Utilities officials insist that new water meters are functioning ...

ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...

During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

SAN ANTONIO - Love them or hate them, Smart Meters are being installed city-wide. Since installation began nearly three years ago, we've received a fair share of complaints from FOX SA viewers about ...

Despite the U.S. government spending billions of dollars to encourage electric utilities to roll out the Internet-powered smart grid, the nation is at a critical stage for adoption of the ...

DAD-OF-TWO Jake Gordon has spent five years battling an energy giant over his dumb smart meter that has never worked. He’s ...

Mr Lewis suggests shifting firms’ targets from installations to the overall number of ‘working’ smart meters. Energy Secretary Ed Miliband has been urged to rethink the “dire” smart meter rollout to ...

After months of problems with my wireless router suffering from signal degradation and HBC switching out the router five times, the problem has been narrowed down to the fact that both wireless ...

It's hoped that the new rules will set clear expectations of suppliers and push them to improve their smart meter standards.

Energy regulator Ofgem will pay £40 to customers as new guidelines come in this month ...

For new problems first arising on or after 23 February, you'll be eligible for £40 in automatic compensation ...