A few months ago I logged into my online utility account and noticed it was more than twice the amount I usually pay, all of the excess going to water. Given the kind of work I do, I scour my bill ...

Our stories uncovered a growing controversy. Many homeowners find out the meter installation broke their pipes, yet the homeowner is stuck with the bill for expensive repairs. Our stories caught the ...

TOLEDO, Ohio — For months, the city of Toledo has been telling residents they need to pay for broken water valves that contractors encounter when installing the city's new smart water meters. That has ...

This week, a Sewerage and Water Board of New Orleans contractor in a neon-green vest quietly made his way through a block of Mid-City, lifting the round metal disks out of front sidewalks and yards to ...

The sprinklers were running so hard at a McDonalds in Long Beach, California, recently that water was pooling up and running into the streets. A few employees, fed up with the wastefulness in the ...