We've all been there: someone offers you a compliment, and your immediate reaction is to deflect it. "Oh, this old thing?" or "It was nothing, really." While these responses feel humble, a ...

After he applied to colleges, Natan Magid, a graduate of the Boston University Academy, emailed each of his interviewers just to say thanks. Now a University Professors Program sophomore, Magid said ...

Last week, when meeting someone for the first time, we agreed to meet at a coffee shop. As I entered, a woman with a limp also approached, so I held ...

Mr. Kramon is a former New York Times editor and a lecturer at the Stanford Business School. Your assignment today: Write a note of gratitude to someone to whom your thanks are overdue. It might be a ...

Adding words to our chatbot can apparently cost tens of millions of dollars. But some fear the cost of not saying please or thank you could be higher. By Sopan Deb The question of whether to be polite ...

Sometimes silence really is golden. When a friend, loved one or even a coworker is going through a difficult time, it can be tough to find the right words to show your support. In a recent Reddit ...