Cable and internet company Spectrum is telling the state that it is closing a customer service operation in Columbus and that 175 workers will lose their jobs as a result. The cuts will start Aug. 15, ...

Syracuse, N.Y. – Charter Communications pledged to improve service and reduce its customer complaint rate as part of a deal to get the state’s approval of the cable giant’s acquisition of Time Warner ...

Customer declines are an ongoing issue for Spectrum provider Charter Communications, but its mobile business is growing.

Spectrum, which is operated by Charter Communications, continues to lose customers at a rapid pace, despite recent efforts to ...

Spectrum customers in several different states reported cable outages Sunday just as Super Bowl LIII got underway. Frustrated customers took to Twitter in droves to complain that they had lost cable ...

As this trend continues to grow legs, Spectrum lost 80,000 cable TV customers during the second quarter of this year, ...

Worcester residents have aired their dissatisfaction with Charter Communication’s Spectrum for months and now more than 77% of its surveyed cable customers are saying they will cancel or change their ...