The market for big-ticket server software is going the way pork bellies and other commodities once did: Prices are going down. The overall market for infrastructure software needed to run business ...

I wasn't sure what forum to best put this, but I figure here's as good as any.<BR><BR>What ticket tracking software do people like for helpdesk/support? the big need is that it needs to be able to ...

A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...

Ticketmaster is testing identity-verification software to fight automated ticket-buying bots favored by scalpers. Initial tests have gone well, David Marcus, Ticketmaster’s head of music for North ...

NEW YORK--(BUSINESS WIRE)--Ticket Evolution and DTI Management, two leading technology companies servicing professional sellers of live event tickets, announced today that they have merged their ...

Martin LaMonica is a senior writer covering green tech and cutting-edge technologies. He joined CNET in 2002 to cover enterprise IT and Web development and was previously executive editor of IT ...