Surprise! A company whose cost structure is based on strenuously minimizing contact with, accountability of and responsibility towards their “contractors”—remember, Uber drivers are not employees—is ...

I’m trying to resolve a problem with my Uber One membership and recurring Uber Eats errors. I’ve been trying to cancel my Uber One membership. Uber wouldn’t let me, so I disputed the charge with Amex, ...

Uber apologized Monday after its automated Twitter account responded to a customer with the N-word. The Twitter user had adopted the racial slur as a username, which some believe might have been a ...

A Buzzfeed investigation is questioning the alarming number of sexual assault complaints in the Uber customer service database. Over the weekend, Buzzfeed published screenshots of the Uber customer ...