ChatGPT has been on a roll lately, landing integration into Discord, Slack, and Snapchat. The usefulness of incorporating this generative AI model into these apps seems like a reach, but it may find a ...

When Microsoft announced that it was rolling out a new Chat mode within Bing, I joined the waitlist almost immediately. But even though I was among the privileged few to gain early access, I found ...

We’ve been trying to talk to our computers for as long as we’ve had computers. Slowly but surely, we might be getting close to making it happen. We’ve been trying to talk to our computers for as long ...

There’s no definitive choice when deciding between chatbots and virtual assistants for your customer service strategy. The best option depends on your specific needs. Both chatbots and virtual ...

What Microsoft was working on with Bing Chat has evolved into something much more – Windows Copilot. Copilot is an AI-powered virtual assistant, much like Google Assistant on the Pixel, except with ...

The AI-powered ‘knowledge navigator’ syncs your documents, emails, and more to create summaries and even suggestions. The AI-powered ‘knowledge navigator’ syncs your documents, emails, and more to ...

The landscape of the legal industry is changing rapidly. Like most industries in the digital age, the legal profession seeks new and innovative ways to streamline operations and provide the best ...

The U.S. Navy is developing an AI-powered virtual assistant named Amelia, capable of understanding emotions and providing answers sourced from authorized data and aimed at supporting sailors both at ...

After scrambling to launch bots in the early pandemic, banks including Fifth Third and KeyBank are taking the time to thoughtfully design intelligent digital assistants with better navigation and ...

UK businesses are undergoing a structural transformation in how they recruit and manage talent. Rising labour costs, persistent skill shortages, and digital transformation have forced companies to ...