Northwell Health announced today that it has developed a predictive tool that can anticipate a spike in COVID-19 cases at its hospitals by mining user data patterns from its Northwell.edu website.

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As designers, we are user advocates first and foremost. We need to understand what users want versus need before they ever encounter our designs. Once they do encounter it, they must first feel safe ...

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Jasmine McNealy does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond ...