RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered customer engagement, today announced that its flagship CCaaS product, RingCX™, has earned Metrigy’s 2026 MetriStar Top Provider Award ...

Improved workforce engagement is never attained from just one effort, hospital and health system CEOs told Becker’s. Rather, it stems from multiple strategies, according to Candace Johnson, PhD, ...

The FRC has commissioned research by Royal Holloway, University of London and the Involvement and Participation Association to look at how companies following the UK Corporate Governance Code have ...

Intuit introduced QuickBooks Workforce, a new AI-driven workforce management platform designed to consolidate payroll, HR, ...

Hospital CEOs should be implementing strategies that strengthen organizational culture and allow staff to feel valued. For hospital and health system leaders, boosting retention and lowering turnover ...

The manufacturing industry is on the brink of its next great leap. New technologies such as additive manufacturing, robotics and digital design are creating opportunities for success — now and into ...

Many contact center agents come, and then they go. It’s the nature of the role, especially for staff positions —job satisfaction is elusive and the work experience not to agents’ liking. For their ...

Employee experience (EX) has been a hot topic since the start of the pandemic, but there is still a clear divide between organizations that have invested in a comprehensive strategy and those that ...

CHARLESTON COUNTY, S.C. (WCIV) — The latest job numbers in South Carolina are on the rise, with 5,400 added in May alone. But there are still jobs to be filled. An employment initiative, coined ...

Forbes contributors publish independent expert analyses and insights. I write about the evolving world of work and women’s place in it. One of the most important developments to occur during the ...

Those of us in human resources (HR) understand the critical role that strong company culture can play in driving a business’s overall performance—whether in terms of customer satisfaction, ...