Lauren Serota, former head of service design at Yoma Bank in Myanmar, discusses mistakes companies make during design research, the challenges of remote work, and why sometimes designers shouldn’t ...

Some designs are so well thought out you barely notice them—and then there are these. This batch of truly baffling design choices raises a lot of questions, starting with “how did this get approved?” ...

When it comes to home selling, kitchens are a key selling feature. While renovations and basic upgrades can help increase buyer appeal, the wrong design choices may actually hurt resale value. Here ...