Some customers who send their consoles in for warranty repair are unhappy with long return times, inadequate fixes and poor customer service. Erica Ogg is a CNET News reporter who covers Apple, HP, ...

Previously, you could only get in-person repairs at Microsoft retail stores. Previously, you could only get in-person repairs at Microsoft retail stores. is a senior reporter covering technology, ...

Extend your console lifecycle beyond its warranty. I always enjoy seeing more work going into the right-to-repair. It’s a great way to see your items continue booting up for the long haul. There have ...

Boss battles can be frustrating, but even more infuriating is when your game console gives up the ghost. I had this happen with an Xbox One X back in the day, and fortunately it was under warranty ...

Xbox console repairs generally aren’t something most owners can do on their own and while there are options out there for a fix, now there’s going to be one more. Today, Microsoft officially announced ...

Microsoft is expanding Xbox Series X|S console repair options in a bid to promote sustainability and reduced waste. As shared via Xbox Wire on Wednesday, the company is now expanding its repairability ...

Microsoft has been making great strides in repairability with regards to their Xbox support. This is to the benefit of both individuals looking to repair devices and organisations looking to partner ...

Xbox are continuing to improve how it designs, builds, distributes, and use its products to reduce its environmental impact and help it reach Microsoft’s goal of being a zero waste, carbon negative, ...

Microsoft has partnered with US and UK stores for Xbox Series X and Series S repairs The partnerships are with uBreakiFix in ...

Gaming peripherals don't last forever, and controllers are no exception. With heavy use and frequent gaming sessions, Xbox controllers can be hit with all kinds of problems, like stick drift or ...