Zendesk Inc. is rolling out a set of new features designed to make contact center teams more productive. The enhancements debuted today at the company’s AI Summit event. They will be available in ...

Zendesk Inc. today debuted new generative artificial intelligence features that aim to make help desk teams more productive. The features are rolling out for the company’s flagship customer service ...

We may receive a commission from our partners if you click on a link to review or purchase a product or service. Click to Learn More In this review, we’ll cover everything from features and pricing to ...

SAN FRANCISCO--(BUSINESS WIRE)--Zendesk Inc. (NYSE:ZEN) today announced it has launched the first customer support solution designed for Microsoft Office 365 Groups that enables fluid conversations ...

Christiana Jolaoso-Oloyede writes for media publications, B2B brands and nonprofits. Using her research, analytical and writing skills from her training as a lawyer, she focuses on garnering accurate ...

If you want to provide exceptional customer service, the Zendesk support dashboard is a tool you don't want to miss. This cloud-based customer support platform is designed to help you manage your ...

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...