Leading communications software and systems provider Avaya has won a $45,000 call management software (CMS) contract from DHL United Arab Emirates (UAE) air express supplier. The contract comes ...
CHICAGO, IL--(Marketwired - Mar 31, 2015) - Mattersight Corporation (NASDAQ: MATR), the pioneer in personality-based software applications, today announced an alliance with Aceyus, a leading provider ...
Knowlagent, a provider of intraday management solutions for call center agents, has further enhanced its library of ACD integrations with the inclusion of the Avaya Call Management System (CMS). This ...
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