Leading communications software and systems provider Avaya has won a $45,000 call management software (CMS) contract from DHL United Arab Emirates (UAE) air express supplier. The contract comes ...
BUENOS AIRES, Argentina, June 28 /PRNewswire-FirstCall/ -- Arvato Services, a global provider of CRM services through IT systems applications, has selected ...
Knowlagent, a provider of intraday management solutions for call center agents, has further enhanced its library of ACD integrations with the inclusion of the Avaya Call Management System (CMS). This ...