Three businesses in California were honored by City Beat News for providing outstanding customer service, all of them ...

Hunter and RockED partner to deliver mobile microlearning that improves advisor communication and customer service outcomes.

Alaska Air opened a new training facility for thousands of pilots, flight attendants and customer service agents to practice scenarios they might encounter on the job.

By Amanda AKUSHIE Customer experience is still widely misunderstood in many organizations. It is often treated as a frontline issue, something to be managed through customer service training, ...

This year if we want to see a generation of Tanzanian professionals who lead globally, serve excellently, and innovate boldly ...

The future of work is being rewritten by artificial intelligence (AI)—but technology competence alone will not be enough to empower the workforce of the future. While AI has massive potential to ...

Delta Air Lines is the go-to choice in several categories for Americans surveyed for the 2026 BrandSpark Most Trusted Awards.

FOWLERVILLE, Mich. (WLNS) — It’s not your ordinary storefront. Torch 180 Corner Shoppes in Fowlerville offers a real-world ...

The digital age has made us a DIY economy in which millions of jobs no longer exist not because computers do the work, but ...

A training programme is helping Cumbrians boost their confidence and develop new skills. Delivered by PHX Training, the scheme supports people with learning disabilities, and additional needs in ...

At Felicitysolar, innovation in solar energy solutions goes hand in hand with a strong commitment to customer service. Beyond delivering reliable products, they continues to focus on long-term system ...

A training programme is helping Cumbrians boost their confidence and develop new skills.