J.McLaughlin is pleased to announce the appointment of Greg Unis as Chief Executive Officer. Unis has served as ...

Anyone can develop communication intelligence (CQ) through dedication, intentional practice, and mindful application of ...

Once you’re in the thick of it, leading an effective digital transformation initiative can feel both elusive and never-ending ...

Tenable®, the exposure management company, today announced that it has been recognized as a 2025 Customers’ Choice in the Gartner Peer Insights™ ‘Voice of the Customer’: Vulnerability Assessment.

Many companies are investing heavily in flashy CX technology, yet customers still are not seeing the meaningful improvements ...

Fusion CX opens new customer experience centers in Manila 'Legazpi City, Philippines, boosting its delivery capabilities and investing $4.5-5 million.

Just about a year ago, on a trip to New York City, Tim Sweetman and his wife made a pitstop for some “work research.” Having ...

Fusion CX, a global provider of customer experience and BPO solutions, has announced that it has recently expanded its Philippine operations by around 1,000 seats. Pankaj Dhanuka, co-founder, chairman ...

ACTOM is putting customers front and centre with the launch of a new Customer Experience Centre at the Knights facility in ...

The companies that succeed during peak season are those that plan early, act strategically and keep the customer experience ...

Biltmore Walk is inspired by the elegance of New York City’s Gramercy Park, according to a press release. The community will ...

Saudi Arabia-based voice AI startup Sawt has closed a $1 million pre-seed round led by T2 and STV’s newly launched ...