A couple of years ago, I found myself unwittingly stepping into one of their “pickup-only” locations — a slightly dystopian ...

A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...

Starbucks will soon require visitors to buy something to use the bathroom or to get free water.Some store employees say that ...

If you want to hang out or use the restroom at Starbucks, you’re going to have to buy something. Starbucks said Monday it was ...

Starbucks spokesperson Jaci Anderson said the new rules are designed to help prioritize paying customers. Anderson said most other retailers already have similar rules. "We want everyone to feel ...

Starbucks spokeswoman Jaci Anderson told The Washington Post in a statement that the policy is designed to prioritize paying customers and staff, and to make everyone “feel welcome and ...

Starbucks' new purchase-required policy reverses the open door rule put in place after a store called police on Black men ...

Starbucks is ending its open-door policy, and will no longer allow use of restrooms or the internet by non-customers.

Starbucks says you can't use its Wi-Fi or restroom or hang out without a purchase. Here's why the rules are changing and what ...

Starbucks is bringing back select "coffeehouse amenities" like free refills for in-customers and condiment bars in Michigan. Here's what to know.

The policy change brings them in line with most retailers and is "a practical step that helps us prioritize our paying ...