Loyalty isn’t built in dashboards or rewards programs. It’s formed in brief, human moments that make customers feel seen.
The company on Jan. 20 announced Lucidworks Data Enrichment, a new feature that uses multimodal generative AI to ...
Data reveals retail returns remain a frequent, high-impact interaction, with 60% willing to use AI-powered customer service TORONTO--(BUSINESS WIRE)--Ada, the trusted AI-native customer experience ...
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