Boston-area cafe apologizes after refusing to serve, calling 911 on black journalist in ‘mistaken identity’ case

While it is not acceptable to confuse any customer with another, the prior incident was traumatic for the barista involved, ...

Denial of service to Black journalist was a case of ‘mistaken identity,’ says Caffè Nero

Staff at a Caffè Nero in Cambridge denied retired journalist Phillip Martin service last week after mistaking him for another ...