Anthropic’s Claude proves that personality design isn’t fluff—it’s a strategic lever for building trust and shaping customer ...

OpenAI's o3: The researcher called the reasoning-focused model “a master of deception.” It is said to have won the most number of games, primarily owing to its ability to deceive opponents. In one ...

LAS VEGAS--(BUSINESS WIRE)--CUSTOMER CONTACT WEEK — Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced the availability of AI Agents and AI Trust & Governance to ...

An AI researcher put leading AI models to the test in a game of Diplomacy. Here's how the models fared.

Play the USA TODAY Daily Crossword Puzzle. Amazon has also invested about $8 billion into AI startup Anthropic and has incorporated its Claude software into what it is calling Alexa+.

How can a human-centered CX strategy help your business? A human-centered approach can help your company stand out and stay competitive. There's a growing emphasis on ABM strategies in B2B marketing: ...