The government is putting in place an ecosystem to eventually resolve consumer complaints at the pre-litigation stage itself, ...

NCH system uses AI tools to resolve consumer complaints quickly, aiming to resolve most issues within seven days.

The government is developing a system to address consumer complaints pre-litigation, featuring a hassle-free, rapid platform via the National Consumer Helpline (NCH). Enhanced with AI, NCH has ...

The technological transformation of NCH with artificial intelligence (AI) tools has led to a significant increase in its call ...

Financial services companies may feel relief from the aggressive federal oversight and regulation that defined the past decade. However, ...

Target retooled how it talks about diversity efforts in its annual report to investors on Wednesday, as it navigates anti-DEI ...

Arbitration, the conventional wisdom goes, is supposed to be quicker and more cost-effective than court proceedings.

Michael Sena examines how manufacturers can navigate the intricacies of strict liability claims, the Federal Hazardous ...

Hawaii lawmakers are examining alleged defects in an existing state law intended to resolve alleged defects in new home ...

ALBANY — State Attorney General Letitia James on Thursday backed a legislative proposal that she said is needed to better ...

Senate Bill 69, which would mandate that third-party financiers register with the state and require public disclosure of ...