Companies fail at customer-centric sales strategies when relying on assumptions instead of listening. Businesses that ...

If you love working remotely—and many people do—these remote jobs are getting much harder to find, especially if you don't ...

How Much Does a Customer Service Representative Make ... See current salary offers for jobs in your field. 50,000 37,500 25,000 12,500 ...

First impressions count in the job search, and that's why a dynamite cover letter can mean the difference between success and failure. But what makes a dazzling cover letter? Several career ...

MANY of us have encountered challenging moments when using automated customer service. We often find ourselves greeted by a voice recording instructing us to press one, two, or three for various ...

Be clear about the skills you have that match the job ... Service’s GoinGlobal is a great resource which includes advice on the requirements for the country to which you are applying. Another way to ...

There are a few key traits that businesses can apply to their customer service to make it a better experience. The Bureau of Labor Statistics projects that job growth for customer service ...

When applying for a job, it's generally a good idea to include a cover letter, otherwise known as an “application letter” or an “accompanying letter,” with your résumé. It is an opportunity to ...

For example, if you are applying for a customer service job, your goal might be to show that you have the relevant skills, experience, and personality for the role. A strong customer service ...

“The job is to create a two-way street for communication, so customer service representatives work with other teams inside the organization – from operations and engineering to marketing and ...